My PetSafe®

Everyone

Fast and easy access is now in your grasp via My PetSafe®. Radio Systems Corporation provides full support for the APPzone ecosystem. Browse Lifestyle.

Detailed Review Of This Tool My PetSafe®

Your official app to get the most out of your connected PetSafe® products.
The My PetSafe® app connects you with all PetSafe® smart products to help you care for your pets while you’re at home or away. It’s compatible with:
• Any Guardian® GPS Dog Fence
• ScoopFree® Smart Self-Cleaning Litter Box
• Smart Feed Automatic Pet Feeder
• SmartDoor™ Connected Pet Door
• SMART DOG® Remote Trainer
When used with PetSafe® connected products, the My PetSafe® app lets you:
• View and manage all your PetSafe® connected products in one place
• Customize your app by creating pet profiles and personalized names for each product
• Share access with an unlimited number of family members

Your official app to get the most out of your connected PetSafe® products

Updated on

Aug 21, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties
about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

684 reviews

M. O'Brien

June 25, 2026

My first feeder worked great for years then finally died. The new one has only been trouble. It took *hours* to get it to connect (that's not hyperbole, literally hours). Not a single notification has ever come through despite setting all the correct toggles and permissions. And tonight I noticed that scheduled feeds didn't work, and I have no way to know unless I check the app multiple times a day. Every pro I held is now a giant con. This feeder is nothing but an unreliable hassle.

1 person found this review helpful

Van Vanhorne

July 22, 2026

This app is trash. The Schedule button suddenly quit working on my Android phone for my feeder. My cat went hungry for 3 days before I realized the schedule wasn't activated even though the app said it was. Installed the app on my iPhone and the Schedule button works fine. I tried reinstalling, etc. to no avail. FIX IT! It's been like this for months!

5 people found this review helpful

matthew king

June 29, 2026

App suddenly stopped recognizing wifi to the smart door. Smart door still shows it's connected, but I can't make any changes due to the app saying it's offline. Why not allow use of Bluetooth!? It has it onboard Following up - had an open ticket with petsafe for months. Showed them multiple routers, connecting via phone hot spot all didn't work on TWO doors and their conclusion was it's my internet connection and I have to take it up with my ISP... Never buying another Petsafe product

2 people found this review helpful